Once you sign up for an a Lyft Business Event, you will automatically receive a confirmation email to the email provided in the Events page. If you click “See more” to indicate you are having trouble logging in, you will be taken to a workflow in our support center that will walk you through basic troubleshooting steps before enabling you to submit a request if necessary. On both the Lyft Business Portal and Concierge login pages, you can select ‘See more’ to receive help at the click of a button. We will email you back at the email address you used to log in to your Lyft Business account. This will open up our contact form in a separate tab with your ride ID already pre-populated.įrom there you can select your request type, include a detailed description, add any attachments, and submit your request. You can get help in the Concierge portal for a specific ride by selecting the ride card and clicking the “Get help” icon. Chat support is available during extended business hours. If you select the chat option, you will be directly routed to a support representative who can assist you. ![]() For example, this is where you can dispute a ride charge or a lost item.
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